Warranty and Support
(Updated 11/22/22)
Superior Handling’s industry-leading 5-year Parts & 2-year Labor Warranty, 10-year Extended Warranty, Preventative Maintenance and Certification Programs can keep your Speed-Lift operating safely and reliably for many years. When you purchase a Speed-Lift, you acquire a valuable asset plus the strongest guarantee in the market.
New Speed-Lift (non-Mobile) Warranty (Lifts sold after 2/1/19)
5-year Parts & 2-year Labor Warranty
15-year Frame Warranty (covers steel frame under normal use & service)
Web-based instruction and training videos available
Requires documented, bi-annual Preventative Maintenance (PM) performed by a factory-authorized technician
New Mobile Speed-Lift Warranty
1-year Parts & Labor Warranty
Web-based instruction and training videos available
Requires documented, bi-annual Preventative Maintenance (PM) performed by a factory-authorized technician
Extended Warranty: 1-year Parts & Labor
Availability: Up to 10 years after manufacture
Cost: $1750/year
Includes bi-annual Preventative Maintenance (PM) service
Only available if warranty coverage has been continuous
Preventative Maintenance Program
Documented, bi-annual Preventative Maintenance (PM) is required to maintain your Superior warranty. This must be performed by a factory-authorized technician and include the following:
Superior’s 16-step PM Procedure
Superior’s 23-point Safety and Reliability Inspection
Submitted documentation of completed PM activity
Cost: $1000-$1500/year (two bi-annual visits) – when serviced by Superior
Parts & Technical Support: Non-Warranty
Free Web/Phone Parts & Technical Support to identify replacement components and assist with minor troubleshooting. See below *
Replacement parts may become unavailable due to component obsolescence in older designs
Superior cannot provide direct Technical Support for products older than 15 years
Purchased parts have a 1-year warranty
*Disclaimer: Parts & Technical Support
Purchaser may from time to time have access to or receive technical or parts support, information, advice, or guidance from Superior, including verbally, in writing, or arising out of the use and access of its website, or otherwise (hereinafter “Support”).
In providing Support, Superior cannot ascertain nor make any representations as to the current condition of Purchaser’s existing equipment or its continued safe operation.
All Support provided is believed to be reliable, but Superior does not make representations or warranties, express or implied, as to its accuracy, its completeness, or the results to be obtained. Such Support is being provided for informational purposes only and is intended for use by persons having adequate skill and experience regarding the proper selection, use, and/or application and at their own discretion and risk.